Short Chain Labs operates within all applicable federal and state regulations governing the sale of research chemicals.
⚠ IMPORTANT: All products offered by Short Chain Labs LLC are sold strictly for in vitro research, laboratory, and scientific educational purposes only. These products are NOT approved by the Food and Drug Administration (FDA) or any other regulatory agency for use in humans or animals. They are NOT intended to diagnose, treat, cure, or prevent any disease or medical condition.
Short Chain Labs LLC is a research chemical supplier. The compounds we supply are synthetic peptides and related molecules intended exclusively for use in controlled laboratory environments by qualified scientific professionals.
By purchasing from Short Chain Labs, the buyer expressly confirms and warrants that:
Misuse of our products — including but not limited to human or animal self-administration — is strictly prohibited and may constitute a violation of federal and state law. Improper use is strictly prohibited.
By accessing this website or purchasing products, you agree to be bound by these Terms & Conditions.
1. Eligibility. You must be at least 18 years of age to access or use this website.
2. Research Use Only. All products are intended strictly for laboratory research use only. Not for human consumption, medical use, diagnostic use, or veterinary use.
3. Prohibited Use. You may not use our products for human or animal administration, for diagnostic purposes, as supplements, or for any purpose not consistent with legitimate scientific research.
4. Order Acceptance. We reserve the right to refuse or cancel any order at our sole discretion.
5. Intellectual Property. All website content and branding are the intellectual property of Short Chain Labs LLC.
6. Limitation of Liability. Short Chain Labs LLC shall not be liable for any damages arising from improper use or misapplication of our products. Our total liability shall not exceed the purchase price of the product in question.
7. Indemnification. You agree to indemnify and hold harmless Short Chain Labs LLC from any claims arising from your use of our products or breach of these Terms.
8. Governing Law. These Terms are governed by the laws of the United States and the state in which Short Chain Labs LLC is registered.
9. Modifications. We reserve the right to modify these Terms at any time.
Short Chain Labs LLC respects your privacy and is committed to protecting your personal information.
1. Information We Collect. We may collect personal information (name, email, phone, billing/shipping address), transaction information (order history, payment confirmations), and technical information (IP address, browser, site usage). Payment data is processed by third-party providers and is not stored on our servers.
2. How We Use Information. To process orders, send confirmations, respond to inquiries, improve the site, detect fraud, and comply with law. We do not sell or rent your data.
3. Payment Processing. All payments are processed securely through third-party processors. We do not store credit card information.
4. Information Sharing. We may share information with payment processors, shipping carriers, and legal authorities when required by law.
5. Cookies. We use cookies to maintain session integrity and analyze traffic. You may disable cookies in your browser settings.
6. Data Retention. We retain personal information as required to provide services and comply with legal obligations.
7. Data Security. We implement commercially reasonable safeguards including SSL encryption.
8. Your Rights. You may request access, correction, or deletion of your data by contacting: support@shortchainlab.com
1. Order Processing. Orders are typically processed within 2–3 business days of receipt, excluding weekends and holidays.
2. Shipping Methods & Delivery Estimates. Shipping options and estimated delivery times are displayed at checkout. Estimates are not guaranteed and may vary based on location, carrier availability, and conditions.
3. Shipping Rates & Domestic Coverage. We ship to all 50 U.S. states. Shipping costs are calculated at checkout.
4. International Shipping. We do not ship internationally. We will not ship to any jurisdiction where the sale or possession of our products is prohibited by law.
5. Risk of Loss & Carrier Responsibility. Once an order has been transferred to the shipping carrier, risk of loss transfers to the carrier. Short Chain Labs is not responsible for delays caused by courier disruptions, incorrect address information, or force majeure events.
6. Incorrect or Incomplete Addresses. Customers are responsible for providing accurate shipping information. Orders returned due to incorrect address details may incur additional fees.
7. Lost or Damaged Shipments. If your order arrives damaged, notify us within 48 hours of confirmed delivery with your order number, description of the issue, and photographs. Claims submitted after this timeframe may not be eligible for review.
For shipping inquiries: support@shortchainlab.com
Due to the sensitive and specialized nature of research-use materials, all sales are final unless otherwise stated below. We do not accept returns or provide refunds for change of mind, ordering errors, improper handling, or opened/used products.
1. Damaged or Incorrect Items. If you receive a damaged, defective, or incorrect item, notify us within 48 hours of confirmed delivery with your order number, description, and photographic evidence. We may provide a replacement, store credit, or refund at our discretion.
2. Non-Delivery. Refunds may be considered if the order was not delivered due to our error and the carrier confirms loss in transit. Eligibility is determined at our sole discretion.
3. Claim Process. Email support@shortchainlab.com within 7 days of delivery with your order number, description, and photographic evidence. We aim to resolve claims within 5–7 business days.
4. Chargebacks. Initiating a chargeback without first contacting us may result in your account being permanently suspended.
5. No Refunds for Regulatory Issues. Short Chain Labs is not responsible for orders seized or rejected by regulatory authorities. It is the buyer's sole responsibility to verify the legality of research chemical possession in their jurisdiction.
